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	<title>STBY &#187; 2003</title>
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	<description>..design research for service innovation.</description>
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		<title>Applying User Context Analysis in evaluations of e-commerce environments.</title>
		<link>http://www.stby.eu/2003/08/25/applying-user-context-analysis-in-evaluations-of-e-commerce-environments/</link>
		<comments>http://www.stby.eu/2003/08/25/applying-user-context-analysis-in-evaluations-of-e-commerce-environments/#comments</comments>
		<pubDate>Mon, 25 Aug 2003 19:47:40 +0000</pubDate>
		<dc:creator>STBY</dc:creator>
				<category><![CDATA[Publications]]></category>
		<category><![CDATA[2003]]></category>
		<category><![CDATA[paper]]></category>
		<category><![CDATA[presentation]]></category>
		<category><![CDATA[Service design]]></category>
		<category><![CDATA[van Dijk]]></category>

		<guid isPermaLink="false">http://www.stby.eu/wp/?p=124</guid>
		<description><![CDATA[by Geke van Dijk.¬†Position paper for the workshop Total Customer Experience during the conference Interact 2003, Zurich, CH. (PDF 80 KB).


STBY presents at SDN conference 2009 Together with Andreas Sommerwerk (Deutsche Telekom AG) Bas presented the...
Adopting rigor in Service Design research Bas co-authored the paper "Thinking and Doing Ethnography in Service...
How sticky research drives Service [...]

<ol><li><a href='http://www.stby.eu/2009/09/29/stby-presents-at-sdn-conference-in-madeira/' rel='bookmark' title='Permanent Link: STBY presents at SDN conference 2009'>STBY presents at SDN conference 2009</a> <small>Together with Andreas Sommerwerk (Deutsche Telekom AG) Bas presented the...</small></li>
<li><a href='http://www.stby.eu/2009/09/28/adopting-rigor-in-service-design-research/' rel='bookmark' title='Permanent Link: Adopting rigor in Service Design research'>Adopting rigor in Service Design research</a> <small>Bas co-authored the paper "Thinking and Doing Ethnography in Service...</small></li>
<li><a href='http://www.stby.eu/2009/10/29/1930/' rel='bookmark' title='Permanent Link: How sticky research drives Service Design'>How sticky research drives Service Design</a> <small>At the 2009 Service Design Network conference in Madeira, Bas...</small></li>
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			<content:encoded><![CDATA[<p>by Geke van Dijk.¬†Position paper for the workshop Total Customer Experience during the conference Interact 2003, Zurich, CH. <a href="http://www.stby.eu/wp/wp-content/uploads/2008/12/applying.pdf">(PDF 80 KB)</a>.</p>


<ol><li><a href='http://www.stby.eu/2009/09/29/stby-presents-at-sdn-conference-in-madeira/' rel='bookmark' title='Permanent Link: STBY presents at SDN conference 2009'>STBY presents at SDN conference 2009</a> <small>Together with Andreas Sommerwerk (Deutsche Telekom AG) Bas presented the...</small></li>
<li><a href='http://www.stby.eu/2009/09/28/adopting-rigor-in-service-design-research/' rel='bookmark' title='Permanent Link: Adopting rigor in Service Design research'>Adopting rigor in Service Design research</a> <small>Bas co-authored the paper "Thinking and Doing Ethnography in Service...</small></li>
<li><a href='http://www.stby.eu/2009/10/29/1930/' rel='bookmark' title='Permanent Link: How sticky research drives Service Design'>How sticky research drives Service Design</a> <small>At the 2009 Service Design Network conference in Madeira, Bas...</small></li>
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		<title>User research als inspiratiebron voor webontwerpers</title>
		<link>http://www.stby.eu/2003/01/25/user-research-als-inspiratiebron-voor-webontwerpers/</link>
		<comments>http://www.stby.eu/2003/01/25/user-research-als-inspiratiebron-voor-webontwerpers/#comments</comments>
		<pubDate>Sat, 25 Jan 2003 19:45:01 +0000</pubDate>
		<dc:creator>STBY</dc:creator>
				<category><![CDATA[Publications]]></category>
		<category><![CDATA[2003]]></category>
		<category><![CDATA[book]]></category>
		<category><![CDATA[design research]]></category>
		<category><![CDATA[Raijmakers]]></category>

		<guid isPermaLink="false">http://www.stby.eu/wp/?p=121</guid>
		<description><![CDATA[(Usability research as source of inspiration for web designers)¬†by Bas Raijmakers.¬†Chapter in the book &#8216;Webontwerp&#8217; in the series &#8216;Monografi√´n over vormgeving&#8217;.¬†Published for Dutch art students by [Z]OO / Vd Eindhoven, 2003. (Dutch text, PDF, 2.8 MB).


Man + Humanity Masters of Design Eindhoven Over the past academic year Bas has been tutoring at...


<ol><li><a href='http://www.stby.eu/2009/08/31/man-humanity-masters-of-design-eindhoven/' rel='bookmark' title='Permanent Link: Man + Humanity Masters of Design Eindhoven'>Man + Humanity Masters of Design Eindhoven</a> <small>Over the past academic year Bas has been tutoring at...</small></li>
</ol>]]></description>
			<content:encoded><![CDATA[<p>(Usability research as source of inspiration for web designers)¬†by Bas Raijmakers.¬†Chapter in the book &#8216;Webontwerp&#8217; in the series &#8216;Monografi√´n over vormgeving&#8217;.¬†Published for Dutch art students by [Z]OO / Vd Eindhoven, 2003. <a href="http://www.stby.eu/wp/wp-content/uploads/2008/12/userrese.pdf">(Dutch text, PDF, 2.8 MB)</a>.</p>


<ol><li><a href='http://www.stby.eu/2009/08/31/man-humanity-masters-of-design-eindhoven/' rel='bookmark' title='Permanent Link: Man + Humanity Masters of Design Eindhoven'>Man + Humanity Masters of Design Eindhoven</a> <small>Over the past academic year Bas has been tutoring at...</small></li>
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