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	<title>STBY &#187; 2002</title>
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	<description>..design research for service innovation.</description>
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		<title>Usability testing is a means, not a goal</title>
		<link>http://www.stby.eu/2002/11/25/usability-testing-is-a-means-not-a-goal/</link>
		<comments>http://www.stby.eu/2002/11/25/usability-testing-is-a-means-not-a-goal/#comments</comments>
		<pubDate>Mon, 25 Nov 2002 19:43:27 +0000</pubDate>
		<dc:creator>STBY</dc:creator>
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		<description><![CDATA[by Bas Raijmakers.¬†Published in Usability &#8211; Nutzerfreundliches Web-Design by Markus Beier and Vittoria von Gizicky (eds.), Springer-Verlag Berlin Heidelberg, 2002. (English translation, PDF, 156 KB)


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			<content:encoded><![CDATA[<p>by Bas Raijmakers.¬†Published in Usability &#8211; Nutzerfreundliches Web-Design by Markus Beier and Vittoria von Gizicky (eds.), Springer-Verlag Berlin Heidelberg, 2002. <a href="http://www.stby.eu/wp/wp-content/uploads/2008/12/usabilit.pdf">(English translation, PDF, 156 KB)</a></p>


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		<title>Shopping pleasure at Bol.com</title>
		<link>http://www.stby.eu/2002/11/25/shopping-pleasure-at-bolcom/</link>
		<comments>http://www.stby.eu/2002/11/25/shopping-pleasure-at-bolcom/#comments</comments>
		<pubDate>Mon, 25 Nov 2002 19:40:36 +0000</pubDate>
		<dc:creator>STBY</dc:creator>
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		<category><![CDATA[2002]]></category>
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		<description><![CDATA[by Bas Raijmakers.¬†Published in Usability &#8211; Nutzerfreundliches Web-Design by Markus Beier and Vittoria von Gizicky (eds.), Springer-Verlag Berlin Heidelberg, 2002. (English translation, PDF, 768 KB))


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			<content:encoded><![CDATA[<p>by Bas Raijmakers.¬†Published in Usability &#8211; Nutzerfreundliches Web-Design by Markus Beier and Vittoria von Gizicky (eds.), Springer-Verlag Berlin Heidelberg, 2002. <a href="http://www.stby.eu/wp/wp-content/uploads/2008/12/shopping.pdf">(English translation, PDF, 768 KB)</a>)</p>


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		<title>Users are the energizers of multidisciplinary development</title>
		<link>http://www.stby.eu/2002/05/25/users-are-the-energizers-of-multidisciplinary-development/</link>
		<comments>http://www.stby.eu/2002/05/25/users-are-the-energizers-of-multidisciplinary-development/#comments</comments>
		<pubDate>Sat, 25 May 2002 19:38:23 +0000</pubDate>
		<dc:creator>STBY</dc:creator>
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		<category><![CDATA[2002]]></category>
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		<description><![CDATA[by Bas Raijmakers, for Lost Boys Amsterdam.¬†Presented at the Sigchi.nl conference 2002. (PDF, 280 KB)


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			<content:encoded><![CDATA[<p>by Bas Raijmakers, for Lost Boys Amsterdam.¬†Presented at the Sigchi.nl conference 2002. <a href="http://www.stby.eu/wp/wp-content/uploads/2008/12/usersare.pdf">(PDF, 280 KB)</a></p>


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