How can people in the U.S. live a sustainable lifestyle? That’s the question STBY recently tried to …
Projects filtered by Service contexts: Sustainability
Personas to inform and inspire service innovation
In a follow-up project to the early explorations in 2009, STBY was asked to develop a series of personas for Southern Water. Again, we worked closely together with the Design …
Living Well in Cornwall
STBY were asked by Dott Cornwall – a Design Council body who promote design-led solutions to economic and social problems – to investigate what could be done to support sustainable …
Charging up around the world
How do people around the world charge their mobile devices? How do they use electricity in their households, and how do they think about their energy usage? Together with all …
Service design for utilities
In close collaboration with the Design Council we worked on a service design scoping study for a water company. Our task in this multi-stranded project was to generate consumer insights …
Heartlands storytelling workshop
We organised a storytelling workshop for Heartlands in Pool. The last in a series of co-creative workshops to inform and inspire the design teams of this regeneration project around an …
Ethnographic research in Service Design
Ethnography has become a valued tool in service design, even though the working conditions often do not allow for several months of field studies. During the international Service Design conference …
Heartlands User Forums
Early July we organised five User Forums for Heartlands, the regeneration project in Cornwall we work for as Inclusive Design facilitators all year in 2008.
Heartlands Idea Generation Workshops
As part of our long-time involvement in the Heartlands project in Cornwall as inclusive design facilitators, we organised a series of workshops to generate ideas and conversations about the futures …