.. working on the cross roads of industry and academia, with an extensive background in both.

Projects filtered by Service contexts: Connectivity

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Defining ‘Smart’: Using Video to Explore Smartphone Usage

 

Do people in different countries have different ideas as to what a smartphone can do for them? In the latest …

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Routing Around: Working with Cisco to discover what people want technology to look like

What should a router look like? That was the question STBY were recently asked by Cisco…

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Personal storytelling with video

STBY recently produced a series of films for Nokia, documenting the ‘solutions’ people improvise to a range of situations in their everyday lives. These films are to be used in …

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Remote services for older people

For a consortium of public sector organisations in The Netherlands STBY is working on a user-driven innovation proces aiming to develop new remote services that support older people to live …

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Helping parents to advise and support

Building on the results of a previous study, STBY were asked by DUO/IB-Groep in the Netherlands to examine the ways in which parents support their children once they enter …

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Service Experience Lab on mobile internet

Together with the Creation Centre of T-Labs (part of Deutsche Telekom in Berlin) STBY organised and facilitated a Service Experience Lab in London. In a full day programme product managers …

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User-Centered Design across development stages

For the University of Amsterdam STBY facilitated a series of workshops with students, lecturers and system operators to inform the iterative development of its new Electronic Learning System (ELO).

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User-led service opportunities for Sony

In close collaboration with Radarstation, STBY conducted a qualitative consumer research for Sony, exploring opportunities for new service concepts beyond their traditional market.

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Urban Creatives: young and switched on

For Bigga Fish and BANG Radio we set up and managed a youth study in London with an experimental approach. We first trained and coached a panel of 5 young …

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Follow-up study for T-Mobile

Following on a previous study for T-Mobile in April, we worked with the client team again in June to test the ideas for new mobile internet services that were developed …