Do people in different countries have different ideas as to what a smartphone can do for them? In the latest …
Projects filtered by Methods used: Home/site visits
Are you being served? Collaborations to improve services for train travellers
STBY have recently been working on a large-scale project in The Netherlands showcasing the very best of what Service Design has to offer.
Mobility, Cars and Refueling Experiences
What do people care about in terms of mobility, and what do they want from a petrol station? STBY were recently contacted by a big international car brand who wanted …
Stakeholder Research in Food & Retail for Ahold
In collaboration with LBi Lost Boys, STBY recently conducted a stakeholder research for Ahold, the international retailing group that owns large consumer brands such as Albert Heijn, Etos, Stop&Shop and …
Investigating Written Communication: Working With Reach and Nokia to Find Global Common Ground
Do different people in different companies have the same conversations? Is the language people use influenced by context, culture, technology – or even a mixture of all three?
Videos to Inform and Inspire: Helping Novo Nordisk Design for Diabetes
STBY have recently completed a project with the Danish pharmaceutical company Novo Nordisk. We were asked to put a …
Living Sustainably: Exploring Ways Panasonic Can Support Green Living
How can people in the U.S. live a sustainable lifestyle? That’s the question STBY recently tried to …
Personal storytelling with video
STBY recently produced a series of films for Nokia, documenting the ‘solutions’ people improvise to a range of situations in their everyday lives. These films are to be used in …
Remote services for older people
For a consortium of public sector organisations in The Netherlands STBY is working on a user-driven innovation proces aiming to develop new remote services that support older people to live …
Helping parents to advise and support
Building on the results of a previous study, STBY were asked by DUO/IB-Groep in the Netherlands to examine the ways in which parents support their children once they enter …