.. working on the cross roads of industry and academia, with an extensive background in both.

Projects filtered by Methods used: Co-creation workshop

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Are you being served? Collaborations to improve services for train travellers

STBY have recently been working on a large-scale project in The Netherlands showcasing the very best of what Service Design has to offer.

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How to achieve and maintain a healthy lifestyle?

This was a question we addressed in one of our recent projects for a large international consumer brand. What do people consider to be a healthy lifestyle? Are they happy …

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Investigating Written Communication: Working With Reach and Nokia to Find Global Common Ground

Do different people in different companies have the same conversations? Is the language people use influenced by context, culture, technology – or even a mixture of all three?

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Creative Conversations: Returning to Heartlands to Inspire New Thinking

STBY recently returned to Heartlands, reprising our role as inclusive design consultants at this large-scale regeneration project in Cornwall.

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Living Sustainably: Exploring Ways Panasonic Can Support Green Living

How can people in the U.S. live a sustainable lifestyle? That’s the question STBY recently tried to …

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Testing Telekom’s Service Prototypes

One of the things we do here at STBY is provide long-term support for the development of new services. …

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Aligning propositions: How video helps Nokia to match services to customer needs

Nokia commissioned STBY to work together on a series of projects that enabled them to gradually align their research and development processes around principles of design research. The latest of …

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Personal storytelling with video

STBY recently produced a series of films for Nokia, documenting the ‘solutions’ people improvise to a range of situations in their everyday lives. These films are to be used in …

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Remote services for older people

For a consortium of public sector organisations in The Netherlands STBY is working on a user-driven innovation proces aiming to develop new remote services that support older people to live …

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Helping parents to advise and support

Building on the results of a previous study, STBY were asked by DUO/IB-Groep in the Netherlands to examine the ways in which parents support their children once they enter …