Do people in different countries have different ideas as to what a smartphone can do for them? In the latest …
Projects filtered by Client domain: Telecom
Investigating Written Communication: Working With Reach and Nokia to Find Global Common Ground
Do different people in different companies have the same conversations? Is the language people use influenced by context, culture, technology – or even a mixture of all three?
Testing Telekom’s Service Prototypes
One of the things we do here at STBY is provide long-term support for the development of new services. …
Aligning propositions: How video helps Nokia to match services to customer needs
Nokia commissioned STBY to work together on a series of projects that enabled them to gradually align their research and development processes around principles of design research. The latest of …
Routing Around: Working with Cisco to discover what people want technology to look like
What should a router look like? That was the question STBY were recently asked by Cisco…
Personal storytelling with video
STBY recently produced a series of films for Nokia, documenting the ‘solutions’ people improvise to a range of situations in their everyday lives. These films are to be used in …
Service Experience Lab on mobile internet
Together with the Creation Centre of T-Labs (part of Deutsche Telekom in Berlin) STBY organised and facilitated a Service Experience Lab in London. In a full day programme product managers …
Follow-up study for T-Mobile
Following on a previous study for T-Mobile in April, we worked with the client team again in June to test the ideas for new mobile internet services that were developed …
Future usage of mobile internet services
Together with designers of T-Mobile who are working on the development of future mobile internet services, we organised an intensive day of concept testing with a mixed group of participants. …