What should a router look like? That was the question STBY were recently asked by Cisco…
Projects
Aligning propositions: How video helps Nokia to match services to customer needs
Nokia commissioned STBY to work together on a series of projects that enabled them to gradually align their research and development processes around principles of design research. The latest of …
Helping parents to advise and support
Building on the results of a previous study, STBY were asked by DUO/IB-Groep in the Netherlands to examine the ways in which parents support their children once they enter …
Living Well in Cornwall
STBY were asked by Dott Cornwall – a Design Council body who promote design-led solutions to economic and social problems – to investigate what could be done to support sustainable …
Personal storytelling with video
STBY recently produced a series of films for Nokia, documenting the ‘solutions’ people improvise to a range of situations in their everyday lives. These films are to be used in …
Remote services for older people
For a consortium of public sector organisations in The Netherlands STBY is working on a user-driven innovation proces aiming to develop new remote services that support older people to live …
Personas to inform and inspire service innovation
In a follow-up project to the early explorations in 2009, STBY was asked to develop a series of personas for Southern Water. Again, we worked closely together with the Design …
Service Experience Lab on mobile internet
Together with the Creation Centre of T-Labs (part of Deutsche Telekom in Berlin) STBY organised and facilitated a Service Experience Lab in London. In a full day programme product managers …
User-Centered Design across development stages
For the University of Amsterdam STBY facilitated a series of workshops with students, lecturers and system operators to inform the iterative development of its new Electronic Learning System (ELO).
Charging up around the world
How do people around the world charge their mobile devices? How do they use electricity in their households, and how do they think about their energy usage? Together with all …