..observations, thoughts, news and impressions.

News

TiSDT Wins an Award!

This is Service Design Thinking, the book STBY contributed to last year, has won an award – and a gold one at that! The book’s been given the Gold Award …

Say yes to the mess!

For ‘The week of Service Design’ on Molblog, the online platform of the Dutch Marketing Magazine, Geke van Dijk was invited to contribute an article to illustrate the benefits of …

BNO picking up on Service Design

The main association for designers in The Netherlands, BNO, published an extensive article about Service Design. The trigger was a review of the book This is Service Design Thinking, but …

Customer Talk article on Service Design

One of the editors of the online community for customer-focused businesses and innovative marketing has written an introduction on Service Design, based on interviews with Geke van Dijk from STBY …

Service Design Thinks Amsterdam

On March 30th a new Service Design Thinks event will take place in Amsterdam. The theme for this session is education for multi-disciplinary T-shaped professionals.

Service Design Talks London on Ustream

We discussed the TiSDT book on the 22nd of March in our studio in London. You can find the hour long skype between Jakob Schneider and Marc Stickdorn and

TiSDT – Second Print Run, and a New Trailer!

This is Service Design Thinking has been flying off the shelves – and is now set for a second print run

STBY Sponsors the Global Service Jam

STBY are sponsoring and mentoring the London leg of the Global Service Jam

New Design Documentaries Website

A new website dedicated to Design Documentaries – the technique developed by STBY Co-Founder and Creative Director Bas Raijmakers – is now live.

First Service Design Talks event in London, 22 March 2011

Following in the footsteps of the successful series of Service Design Talks held in Amsterdam over the past two years, we are happy to announce the first Service Design Talks …