Megha Wadhawan

 

Megha joined STBY in September 2012  in the London Office. At STBY, she works across multiple roles in our design research projects – from writing…

Ingrid Wendel

 

Fascination for how you can respond to the needs of customers and end users has been a connecting thread throughout Ingrid’s career. Which needs…

Service Innovation: facilitated by STBY

STBY enjoyed running a successful workshop last month at PICNIC's mash-up event in Amsterdam. The workshop focused on some of the Design Research processes we employed during the project we designed for Southern Water, and involved the participants in a a hands-on interviewing exercise during which they played the role of customers of the water company.

Eldery lives at home with PuntExtra

How can service design bring people together? One frustration some people experience when trying to improve a service is the amount of different organisations …

Audience driven innovation in the theatre

One of the most common issues STBY are asked to help with is how to successfully integrate customers into innovation processes. This issue manifests itself in a diverse…

Join us for a PICNIC in Amsterdam

 

 

Summer might not have made an appearance yet, but that hasn’t stopped us planning a PICNIC for this May.

The PICNIC Innovation Mash Up will be …

Nicole Reinhold

 

Nicole Reinhold is an associate of STBY and also works as an independent consultant at SOCRATIZE. She is  a Research & Innovation Consultant researching…