Playdoh, Lego blocks, tape laying on simple map

Innovative prototypes spark discussions between residents and local authorities

To help a local government department in the UK foster more public participation in its strategic planning processes, we ran a Public Future Lab in which we used innovative prototypes to reduce participation barriers for local residents.  We didn’t want to just tell them our concepts, so we used a variety of different prototypes including a re-imagined web interface, a visualization of a gamefully designed social application, an animation of a new service experience, and a physical model of a public installation. This approach proved to be very effective, showing that communicating visually and tangibly can help traverse boundaries when working with diverse members of the public. Also, playful and interactive elements put participants at ease so they open up and share their opinions.

Enhancing training with coaching

Over the past years we have increasingly been asked to support client organisations with their internal capacity building for service innovation. Our vast experience…

Probing Collectives of Users

Many organisations are developing services for collectives of users, such as teams, families, communities, and organisations. Think Spotify, Facebook, Microsoft, Google, 1Password, Slack etc..

Hyper local vs. system thinking

Over the past year STBY has conducted several design research projects for the city of Amsterdam, supporting them with innovation projects around the use of public space.

Making bicycle parking easier and faster

STBY helped the city of Amsterdam and Dutch Rail to make the use of indoor bicycle parking facilities more efficient and convenient through the use of new technology.…