Thinkingthroughmaking_1

Design Research – Thinking Through Making

Bas Raijmakers gave a presentation on Design Research – thinking through making at UX Hong Kong 2012, the gathering for primarily Asian practitioners of UX design organized by our Reach-partner Apogee. The version offered here is a stripped down version without films and with low resolution images to not reveal details of our participants and clients.

Orchestration

Orchestration

Bas Raijmakers co-authored an article about ‘Orchestration’ in the latest issue of CRISP magazine. “So many, you can’t get around it, So complex, you can’t get under it, So diverse, you can’t get over it, This is a chance to orchestrate your way out of your constrictions!” The article explores how ‘orchestration’ functions in Product Service System (PSS) development, helping to align collaborators and achieve harmony in a system where complexity can and should be embraced. A pdf of the full article is available here, and the complete CRISP magazine #5 is available here.

Embracing Complexity

Marie de Vos co-authored an article about ‘Embracing Complexity’ in CRISP magazine #5: “Product Service System development is hard, but pretending complexity disappears when you ignore it solves nothing. PSS design teaches designers to embrace complexity and discover the rich insights that lead to excellent PSSs.” Issues with complexity are not limited to technology, but have to do with social reactions and behaviours brought about by a particular system. The pdf of ‘Embracing Complexity’ is available here, and the complete CRISP magazine #5 is available here.

Routledge Companion to Design Research

Routledge Companion to Design Research

STBY was invited to contribute a chapter to the book 'Routledge Companion to Design Research', edited by Professor Paul Rodgers and Dr. Joyce Yee for Routledge, Taylor and Francis.....

Designing Relationships

‘Designing Relationships’ in the latest issue of CRISP was co-authored by Geke van Dijk: “As we move from mass-produced, one-size fits all products to personalised, adaptive and evolving Product Service Systems, the design deliverables take on other forms.” In the article, they look at ‘what comes out of the box when the user unpacks what they paid for’, and reflect on the new results that design should bring.” The pdf of the full article is available here, and the complete CRISP magazine #5 is available here.

Belonging & Belongings Workbook

Belonging & Belongings Workbook

Belonging & Belongings is a compilation of our artistic design research activities and materials from a research programme we have worked on together with Dr Daijiro Mizuno, from 2007 to 2011. The book is rich in imagery, reflecting our visual research approach, and includes photographs, magazines, and film stills from the various studies we carried out in both Japan and the United Kingdom.…
DIY Toolkit

DIY Toolkit

Initiated by Nesta and made possible by The Rockefeller Foundation, STBY and Quicksand have edited and designed the DIY Toolkit. DIY stands for ’Development Impact and You’. The toolkit is primarily meant for practitioners in international development.....

Service Design for Local Government

Our project with the City of Amsterdam is featured on the national online knowledge sharing site for civil servants operated by KING. The project helped the local Amsterdam government to improve their service offering to entrepreneurs. The local government has now put a lot of effort into communicating and using the results. Within a few months, we are happy to see the research results already successfully utilised in various departments.

Service Design in Practice

Service Design in Practice

STBY is proud contributor to the book ‘Service Design: Insights from nine practices’ that has recently been translated to English. This book is the  result of a three year service innovation programme ‘Service Design in Practice’, funded by the Dutch Ministry of Economic Affairs, the municipality of Utrecht and the Utrecht province. The book was edited by academic researchers from…
Design Transitions

Design Transitions

A new book that features our work was recently launched: ‘Design Transitions’ by Joyce Yee, Emma Jefferies and Lauren Tan. This book presents a series of stories on how design is changing around the world. From small practices to vast corporations, the renowned to the lesser known: the authors collected the stories of people working at the fringes of the traditional disciplines…

Interview in l’Atelier

In answer to Bas’s presentation at the Internet of Things, L’Atelier, a technology and innovation tracking unit, interviewed us about our railway projects. The interview zoomed in to STBY’s latest railway project, research we recently completed for NS, testing two major service improvements on the Dutch railway system, resulting in a french article.

Research and Method: International Overview from Italy

We’re proud to have STBY mentioned in an article along with other agencies in the lastest issue of the ‘Ottagono’ . The article reflects on how the some of the most prominent international design studios develop interactive tools for designing the intangible. The ‘Ottagono’  is a monthly bilingual magazine from Italy covering contemporary design and architecture around the world. In their latest issue the publication looked at topics ranging from education to housing to designing for public services, featuring us.