Drippy T’s…..

In their keynote talk in Berlin Geke van Dijk and Marianne Guldbrandsen introduced the concept of the ‘Drippy T’ as a more accurate metaphor for the T-shaped professional than the strait cut T’s we usually refer to in discussions on interdisciplinary collaboration.

The Drippy T came forth from the joint reflections by the teams from STBY, the Design Council, Radarstation and IDEO about the roles each of these agencies and individuals played in the complex service design project for Southern Water in the UK.

Geke and Marianne are currently writing up their talk to submit is for publication in the next Touchpoint, the journal of the international Service Design Network.

Lead… and let go

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