Investigating users out of the box: exploring multi-channel consumer behaviour – STBY

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Investigating users out of the box: exploring multi-channel consumer behaviour

by Geke van Dijk.¬†Presented at SIGCHI2006 conference in Amsterdam, The Netherlands.¬†(PDF in Dutch, 3.6 MB)

This entry was written by STBY, posted on April 25, 2006 at 8:55 pm, filed under Publications and tagged 2006, presentation, Service design, van Dijk. Bookmark the permalink. Follow any comments here with the RSS feed for this post. Comments are closed, but you can leave a trackback: Trackback URL.

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